Michelle Anderson

Creating An Amazing Experience
For Your Business.

Dedicated Home Office

Private office that is reserved for work-from-home activity with space to optimize depending on need.

Environment

Exclusive dedicated business phone and phone number to ensure consistent reliable connectivity.

Technology

IOS based computers with multiple monitors and two high-speed internet connections, ensuring dependable contact.

Communication

Experience with video conferencing apps (Zoom and Teams) and chat programs.

What I Can Do For You

Incredible Skills In Multiple Disciplines

Bookkeeping

Posting and reconciling payments from bulk insurance, in-person and over the phone credit card transactions.

Health Insurance

Insurance billing, benefits verification, preauthorization, ICD-9/ICD-10 coding, EMR/billing systems, EHR systems.

Office Management

Coordination of patient care, manufacturing, human resources, and administration departments,

Data Entry

Processing all types of data to populate financial reports, billing files, and medical records, including;

  • Medical visit transcription
  • Alpha-numeric procedure code blocks
  • Telephone and email orders
  • Patient demographic information

Michelle Anderson

Skills You Can Use!

Customer Service

Great phone voice

Skills

  • Telephone communication
  • Video conferencing
  • Developing strong relationships
  • Professional demeanor
  • Creative problem solving
  • One-call resolution

Organization

Find what you need quickly

Skills

  • Analysis of complex information
  • Determining urgency
  • Establishing goals
  • Handling complex issues
  • Collaboration with stakeholders
  • Primary point of contact

Communication

Treat everyone with respect

Skills

  • Business demeanor
  • Video conferencing
  • Professional email etiquette
  • Co-worker collaboration
  • Experience with heavy accents
  • Active listening

Solutions You Can Use

Collaboration with all types of people giving the best contact experience, and utilizing assets to get the best solutions to any problem.

  • Great written and verbal communication
  • Attention to detail
  • Experience with video meetings
  • Planning and organizational skills

Michelle Anderson

20+ Years of Experience in
Business & Services.

Remote Communication

Video and conference call meetings using Zoom, Teams, Chat. Answering email and calls professionally.

Team Collaboration

Being adaptable while devising a plan, appreciating the unique perspectives of others, while determining purpose.

Efficient Workflow

Streamlining office workflow, documenting the formal processes, and adjusting for improvements over time.

Phone Consultation

Understanding the goals and asking the right questions to determine the best way to achieve diverse goals.

Project Management

Develop the creation of marketing materials, and written content for website design.

Real-life Strategy

Understanding goals, determining the best way to achieve them, and building the processes necessary.

Michelle Anderson

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